Toyota car rentals in Hollywood

I showed up and Alamo did not have a car for us. They must have overbooked themselves for these dates and chose not to honour our reservation.

Pick-up was very bad experience, with only one person taking care of too many people. I had a very long wait and received a dirty car (not washed). Fortunately, the person was genuinely nice and helpful, can only say good things about him.

Extremely friendly and helpful staff. Barbara in Cordoba & Hugo in Malaga were the ones who helped me and were extremely professional, friendly & thorough.

Front desk employee viciously and consistently trying to have me pay for so many unnecessary extras for the rental. Also still no return of deposit it’s been almost 1 month.

Great service, new cars, even upgraded us for free when our car wasn’t quite ready on time so we could get on our way more quickly. Would definitely use them again.

Excellent work!

Run! Don’t walk! Las Vegas location. They force you to pay $30 per day for their insurance, after you have to take (2) shuttle buses from the airport. They know once you’re at their location you’re trapped and it would be very inconvenient to take the shuttle bus back to the main rental car location to go with a different company. After they force you to pay for their insurance literally any other rental car company would be cheaper, and much more convenient, without having to take multiple shuttle buses from the airport. Also, plan on blowing at least an extra hour after you get off your flight before you get into a rental car, same goes for drop off, you need to plan on being at their location at least 1 hour sooner than if you rented from a company at the main car rental location, without having to take multiple shuttles. Never again!

Everyone was fantastic and professional Thank you very much Brahim

I had to leave early in the morning and there was not a 24 hour shuttle Unless I paid significantly for it

When real busy extra personal on the desk

Great, staff was very helpful and efficient. Only complaint is how long the shuttle took picking my party and I from the airport, aside from that everything was excellent.

I requested a Hyundai Santa Fe 3 row or similar vehicle. The picture of the vehicle on the website was a 3 row Hyundai Santa Fe 3 row. The vehicle that was given to me was a 2 row. The worker said I did not order a 3 row, but the picture clearly shows a 3 row.

Online the deal was supposed to be all fees included for 50 dollars, more hidden fees totaled over 100 dollars.

They nickel and dime you on insurance, unfriendly staff, inconvenient location.

I wish they explained a bit more about what is needed at the pickup process. Also the insurance I purchased through Expedia wasn’t accepted there, so I’ve been fighting rental cover.com to refund me the coverage I couldn’t even use.

The price was good, the care came out of an accident and not been fixed, if I had time available in my hand I wouldn’t take it. But in general I been satisfied for the purpose which I needed it for. Mark was not flexible or friendly.

Very bad experience I have to wait for over 2 hours just to pick up the car then I was told I only have 150 miles anything over that I would be charged extra first and last time renting a car at this place

I arrived at the airport and was on hold for 45 min calling to get a shuttle, when the shuttle picked us up and I went inside I saw a empty counter, with a line of 3 people waiting.. while I could see in the back room 3 men having lunch.. not even caring there is a line.. or answering the phone.. when one finally did come out, he was extremely slow.. and then they all teamed up together in front of all of the different customers saying how important it was that we had to upgrade to they toll pass in order to get to the F1 race.. it will ave us so much time instead of waiting in the cash only line on the way to COTA, and we all did, except the fastest route from the office to COTA did not go on the toll road, which im sure they knew. either way non of this is worth complaining about.. except when I saw the car... what a junker! I mean straight from a DEMO DERBY! im going to a race filled with high end cars, and no issues this was all they had, but the quality.. just shocking! major damage on the car, it had clearly been in multiple accidents, and then they walk around to write down if they see any damage. "you're going to need a bigger pad" . anyway before they give me the keys they want to know when I fly out.. well that wasn't good enough they needed a Flight number and confirmation so I gave him my return ticket which he spent 20 min entering.. and I told him id be drooping off the car very early that morning before my 6am flight.. no problem only to arrive that morning and they are closed, with no drop off box anywhere to be found. and no shuttle to take us to the airport. super disorganized. last time I use NOT SO EASIRENT.

Office was closed when I arrived, was told to come back the next morning, when I did I was told they had cancelled my booking and told me just to hire from another company. Appalling.

Excellent. Was quick picking up the car and when I returned it was also quick. Car like in great condition. Was new, and running perfect. Very clean. This is my second time renting from them.

They should be clearer about the experience. The process is virtual and takes significantly more time than expected - time to the hut, time to wait for a virtual agent, and you have to take your own pictures of the whole car. Also, hidden fees once you rent.

Super easy pick up and drop off. Very friendly staff. Difficult to find the office and if someone is dropping you off be aware that the Regus carpark is not free and has cameras as you go in.

The car was dirty on the inside and outside. Other than that the car was new and was in good condition. One of the main complaints I saw online with Greenmotion is that they were rude to customers, my experience was diferent, everybody was nice and respectful to us.

The staff at Green Motion were kind and helpful when I had to ask for a way to get the car outside of business hours. I recommend this company!