Hero photo

Sandos Caracol Eco Resort

Rental with Private beach

4 stars

Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo

+52 984 873 4444
7.0
Good

based on 2,026 reviews

$163
Rate

per night

Room type
Provider
Nightly total
Superior room
Deluxe room
Standard room

About Sandos Caracol Eco Resort, Playa del Carmen

Cleanliness
7.8
Comfort
7.8
Location
7.8
Services
7.5
Staff
7.6
Value for money
6.9

The Sandos Caracol Eco Resort provides you with all-inclusive accommodations on the beach in Playa del Carmen, including access to the onsite water park that offers something for the entire family. You’ll find 4-star facilities like the full-service spa and five spa tubs on the grounds, as well as an outdoor terrace for enjoying the breathtaking views.

You can stay busy throughout your stay, thanks to the plentiful activities at this resort, including two outdoor tennis courts, a nightclub, and a modern gym and fitness center. Complimentary Wi-Fi access is provided throughout the resort for all guests, making it easy to stay connected. You can also indulge in 24-hour room service and the 24-hour front desk is available for your every need.

There are 956 guest rooms and suites at the Sandos Caracol Eco Resort, including Eco Suites and penthouse accommodations. Every room offers you a private balcony overlooking the resort, and some rooms include ocean views or oceanfront accommodations. You’ll also enjoy cable TV, in-room climate controls, and premium beds and bedding.

The Sandos Caracol Eco Resort will make sure that you never go hungry, with nine restaurants at the resort for your choosing. There are restaurants that offer buffet-style dining and dinner-only service, as well as casual options. The resort is also close to local dining like Blue Restaurant, Cocina de Autor, and Flavors-World Cuisine.

Be sure to check out the other nearby beaches during your stay, as well as Quinta Avenida and the Grand Coral golf Riviera Maya. You can also explore the 3D Museum of Wonders and Central Square.


Sandos Caracol Eco Resort photos


Sandos Caracol Eco Resort room price & deals

Thu 11/21
Fri 11/22
King room
1 king bed
Double room
bed type unknown
1 double bed
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Basketball court
  • Hiking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Safety deposit box

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

General

  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Accessibility and suitability

  • Designated smoking area
  • Increased accessibility
  • Elevator

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Bedroom

  • Socket near the bed

Workspace

  • Desk

Sandos Caracol Eco Resort Reviews

7.0
GoodBased on 2,026 verified guest reviews

Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)


Sandos Caracol Eco Resort room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does Sandos Caracol Eco Resort compare to other 4 star hotels in Playa del Carmen?

    On average, Sandos Caracol Eco Resort is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at Sandos Caracol Eco Resort is typically $202, whereas the nightly rate in Playa del Carmen is $57 more.

  • How far is Sandos Caracol Eco Resort from Cozumel?

    There are 12.1 mi between Cozumel and Sandos Caracol Eco Resort. The drive to and from the airport should be about 36min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Sandos Caracol Eco Resort from Cozumel?

    If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Sandos Caracol Eco Resort offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. If you’re looking for a simple travel option from Cozumel to Sandos Caracol Eco Resort, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Sandos Caracol Eco Resort?

    Sandos Caracol Eco Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sandos Caracol Eco Resort at +52 984 873 4444. Guests staying at Sandos Caracol Eco Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Sandos Caracol Eco Resort have a pool?

    Yes, Sandos Caracol Eco Resort has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Eco Resort to Playa del Carmen city center?

    Sandos Caracol Eco Resort is 3.5 mi away from the city center of Playa del Carmen, where you can find interesting sights such as Yucatek Divers.

  • What is the phone number for Sandos Caracol Eco Resort?

    For questions regarding the hotel or your stay at Sandos Caracol Eco Resort, call +52 984 873 4444.

  • Does Sandos Caracol Eco Resort have Wi-Fi available?

    Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Sandos Caracol Eco Resort?

    There is a fitness center available to Sandos Caracol Eco Resort guests.

  • What time is check-out for Sandos Caracol Eco Resort?

    12:00 PM is the check-out time at Sandos Caracol Eco Resort. Late check-out may be available at the hotel's discretion.

  • How much is a room at Sandos Caracol Eco Resort?

    Guests can currently expect to pay $295 on average for a night at Sandos Caracol Eco Resort, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at $157 per night.

  • Is there laundry service in Sandos Caracol Eco Resort?

    The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Sandos Caracol Eco Resort

Attractions in Playa del Carmen, Mexico curated by momondo

Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo

Top landmarks

El Camaleón Mayakoba Golf Club2.1 mi
Playa principal de Playa del Carmen3.3 mi
Calle Quinta Avenida3.4 mi
Parque Natural Tres Ríos3.6 mi
Aviario Xaman Ha4.0 mi

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Barcelo Maya Palace

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