Hero photo

Hotel Cielo

3-star Hotel with Private beach

3 stars

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

+52 984 873 1227
8.1
Very good

based on 169 reviews

$41
Rate

per night

Room type
Provider
Nightly total
Double room
Standard room
King room

About Hotel Cielo, Playa del Carmen

Cleanliness
8.4
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.8
Value for money
7.7
Featuring a rooftop terrace and a private beach, Hotel Cielo is a luxurious place to stay in Playa del Carmen. It is set amongst a variety of popular eateries and is minutes on foot from Terminal Foranea de Autobuses Station. A wide range of personalized services are available for guests of Hotel Cielo, like babysitting/child services, a car rental desk and a concierge. Staff are available 24/7 and can assist with booking tours and tickets. The hotel features bright rooms equipped with a hair dryer. Those staying at the hotel can relax at the on-site bar, ideally located for a drink. There is also the added advantage of an in-house restaurant. Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park are only 20 minutes away by car.

Hotel Cielo photos


Hotel Cielo room price & deals

Thu 11/21
Fri 11/22
Double room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
bed type unknown
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Hotel Amenities & Facilities

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24hr front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle rental

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 meters)

Workspace

  • Desk

Hotel Cielo Reviews

8.1
Very goodBased on 169 verified guest reviews

Pros +
  • The best staff and owners. (in 14 reviews)
  • It is close to the beach and ferry which was excellent. (in 2 reviews)
  • "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
  • The mall is approximately one mile north. (in 1 review)
  • The service at their restaurant was extremely slow (in 2 reviews)
  • Quaint and quirky decor and a restaurant next door and several (in 1 review)


Hotel Cielo room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does Hotel Cielo compare to other 3 star hotels in Playa del Carmen?

    There is a $87/night difference in the average price of 3 star hotels in Playa del Carmen ($152/night) and the average nightly rate at Hotel Cielo ($65/night).

  • How far is Hotel Cielo from Cozumel?

    Drive distance from Cozumel to Hotel Cielo and vice versa is 11.8 mi and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hotel Cielo from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hotel Cielo, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hotel Cielo?

    Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. One of the easiest dining options for Playa del Carmen guests staying in Hotel Cielo is to get room service, which is available to all hotel guests.

  • Does Hotel Cielo have a pool?

    Unfortunately, our data does not specify if there is a pool at Hotel Cielo. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Cielo is +52 984 873 1227.

  • How close is Hotel Cielo to Playa del Carmen city center?

    Getting to Playa del Carmen city center should be easy enough, as it is just 0.3 mi away from Hotel Cielo. In Playa del Carmen city center you will find Yucatek Divers, along with many other popular sights and things to do.

  • What is the phone number for Hotel Cielo?

    You can reach the main line at +52 984 873 1227.

  • Does Hotel Cielo have Wi-Fi available?

    Yes, Hotel Cielo has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel Cielo?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Hotel Cielo?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hotel Cielo, Playa del Carmen is $95, but you may find great deals as low as $64. You can find rates for your trip in the form above.

  • Is there laundry service in Hotel Cielo?

    Laundry services are available at Hotel Cielo. Contact the property reception for additional information.

  • What is the distance from Hotel Cielo, Playa del Carmen to Parroquia de Nuestra Señora del Carmen?

  • Is Yucatek Divers, Playa del Carmen close to Hotel Cielo?

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Hotel Cielo

Attractions in Playa del Carmen, Mexico curated by momondo

Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Calle Quinta Avenida0.1 mi
Playa principal de Playa del Carmen0.1 mi
Aviario Xaman Ha0.6 mi
Playacar Golf Club1.2 mi
Parque Xplor4.0 mi

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