Tesla car rentals in Seattle

Rental had a flight tire so was not able to pick it up

The staff was rude and everything was dirty.

Forkert placering

Many people including myself upset about the virtual agent check in and insurance requirements due to all options being older cars. The entire experience lacks personal touch because of the way the company is run. I didn’t see one customer who was pleased with the experience. Being told to hurry up twice while I was in the airport headed to the shuttle was also a unique experience. There’s just a lack of focus on customer experience. People should read reviews on the company before booking.

Immediately started telling me the additional charges. Required me to provide DEC sheets on my insurance, which has never happened to me before. Charged me an additional $50 because their hours are not normal business hours. Do not use this service.

At pick up, the desk tried to force insurance coverage even though we had already purchased it online! The said we did not have any and I needed to buy FROM THEM!

My experience was terrible. Despite making a reservation with Hertz in March, they didn't have the car I reserved and made no attempt to find me an alternative. They cancelled my reservation and did not give me a refund. I will not be renting with Hertz again.

Pickup was delayed by 1 1/2 hrs. even though we had a set time. Dropping off though was terrible. The Clayton, Missouri site was to close by Saturday/noon. We got there at 11 am only to find the place closed. Instructions on the door stated to drop off original receipts and key in the drop box. Problem - there were only three parking spaces available and they were all filled! The 1-800 number for assistance is a terrible phone tree without an option to leave a message. We ended up parking on the city street and hoping the car wouldn't be ticketed. We had to wait until Monday morning to confirm that they had found the car (we had left a note to its whereabouts). This is our second bad experience with Hertz. The people at the desks are just fine but the company policies are not customer friendly.

They gave our car away and didn’t have another one available for another 4 hours after our scheduled pickup time. Terrible experience given we had made the reservation 3 months in advance.

I think I am going to rent again!!

I've got the car from Rentalcars.com who is the agent booked the car from Enterprise Rent-A-Car. I was paying for a luxury BMW X5 or similiar and didn't get it. Instead, it was a value-oriented SUV. I feel cheated and am very disappointed at the arrangement from Rentalcars.com . They seems to be Indian run company based in UK.

Great fast friendly service.

Price was good for a last minute rental. Pickup was fast and good. Car was clean and comfortable.

Insurace was 3x more expensive

They gave me a rear-wheel drive vehicle instead of the AWD vehicle I had specified. I needed to buy $150 of chains to get over a mountain pass and the entire trip was stressful and dangerous.

Car was not washed. Parking was confusing. Rental was expensive. As usual did not get car I requested.

Agent sometimes need to be flexible with customers I do not think I have to pay full day for extra 2 hours to keep the car if needed

Easy pick-up and even easier return.

COMPANY AGENT DURING PICKUP PROCESS WAS EXCELLANT IN ORIENTATION AND PICKUP PROCESS.

Good: When our flight time was moved up unexpectedly, National was flexible in allowing us to return the car at another location. We appreciated this so much! Bad: Pick up was tedious as the location we originally rented from was small and seemingly understaffed. One guy had to take care of everyone in line - it took well over an hour.