Mercedes-Benz car rentals in Miami Beach

The price was good, the care came out of an accident and not been fixed, if I had time available in my hand I wouldn’t take it. But in general I been satisfied for the purpose which I needed it for. Mark was not flexible or friendly.

Very bad experience I have to wait for over 2 hours just to pick up the car then I was told I only have 150 miles anything over that I would be charged extra first and last time renting a car at this place

I arrived at the airport and was on hold for 45 min calling to get a shuttle, when the shuttle picked us up and I went inside I saw a empty counter, with a line of 3 people waiting.. while I could see in the back room 3 men having lunch.. not even caring there is a line.. or answering the phone.. when one finally did come out, he was extremely slow.. and then they all teamed up together in front of all of the different customers saying how important it was that we had to upgrade to they toll pass in order to get to the F1 race.. it will ave us so much time instead of waiting in the cash only line on the way to COTA, and we all did, except the fastest route from the office to COTA did not go on the toll road, which im sure they knew. either way non of this is worth complaining about.. except when I saw the car... what a junker! I mean straight from a DEMO DERBY! im going to a race filled with high end cars, and no issues this was all they had, but the quality.. just shocking! major damage on the car, it had clearly been in multiple accidents, and then they walk around to write down if they see any damage. "you're going to need a bigger pad" . anyway before they give me the keys they want to know when I fly out.. well that wasn't good enough they needed a Flight number and confirmation so I gave him my return ticket which he spent 20 min entering.. and I told him id be drooping off the car very early that morning before my 6am flight.. no problem only to arrive that morning and they are closed, with no drop off box anywhere to be found. and no shuttle to take us to the airport. super disorganized. last time I use NOT SO EASIRENT.

The car was a bit dirty outside on pick up. Friendly pick up staff. Macaulay and Luis were very nice. Not an easy return. No one to receive your car in the lot. If associates have customers , one has to wait. No drop off box.

I never rented from Sixt before and was apprehensive, especially reading some of the bad reviews. I must say, however, that my experience at the 4332 Collins Avenue, Miami Beach location was nothing but very positive. Maybe it was just good luck that when I arrived on a Monday morning at 11am there was nobody there and I was able to go right to the counter and talk to a representative. There were 4 counters staffed by 3 people. The rental transaction went smoothly, no pressure or upselling, and I was out and on my way shortly with the intermediate car I reserved. When I returned it one week later, also on a Monday about 11am, there was a line of people waiting to see a representative but I was able to just walk up to someone at the counter and return the key no problem. I received email confirmation a bit later. The location is across the street from a Miami Beach Trolley stop so getting there and leaving is easy. I don't usually write reviews but feel this Sixt location deserves credit for efficiently handling my rental and on that basis can recommend it.

The experience with the stuff in Intercontinenatal Miami office was fantastic. Highly recommended.

We really appreciated Jerome's professionnalism.

Super easy pickup and drop-off.

Please give warning that you are giving me a electric vehicle.

Everything could have been better. It’s like I paid to be stressed out n harrassed

they did not have the car I reserved

Pick up could have been better

Avis canceled my reservation and didn’t have a vehicle for me. Priceline and Kayak still had the reservation as active but Avis wouldn’t honor it. There were no cars in all of Miami so I had to Uber 40 minutes to Fort Lauderdale to get a car just to turn back around and drive to Key West. No one at Priceline or Avis was helpful and Kayak is closed on Sunday. Highly do not recommend booking a car through a third party.

The car option was not available upon pickup….

Car I ordered wasnt available. Car I got was not what I wanted and while the inside was clean, it needed to be washed on the exterior- this site doesnt have the facilities for that. Took forever to return and finally after I said something, i was told I could turn in the keys and they would take care of it later- which they did.

Nobody seems to work here. There were more employees than people in line, yet it still took two hours and they didn't even have my car at the end of it. Stay away.

We booked a convertible but then didn't have it so we got a soccer mom SUV. That blew out entire road trip fun.

Jerome was a great guy and very helpful