Toyota car rentals in London

Super easy pick up and drop off. Very friendly staff. Difficult to find the office and if someone is dropping you off be aware that the Regus carpark is not free and has cameras as you go in.

The car was dirty on the inside and outside. Other than that the car was new and was in good condition. One of the main complaints I saw online with Greenmotion is that they were rude to customers, my experience was diferent, everybody was nice and respectful to us.

The staff at Green Motion were kind and helpful when I had to ask for a way to get the car outside of business hours. I recommend this company!

Run! Don’t walk! Las Vegas location. They force you to pay $30 per day for their insurance, after you have to take (2) shuttle buses from the airport. They know once you’re at their location you’re trapped and it would be very inconvenient to take the shuttle bus back to the main rental car location to go with a different company. After they force you to pay for their insurance literally any other rental car company would be cheaper, and much more convenient, without having to take multiple shuttle buses from the airport. Also, plan on blowing at least an extra hour after you get off your flight before you get into a rental car, same goes for drop off, you need to plan on being at their location at least 1 hour sooner than if you rented from a company at the main car rental location, without having to take multiple shuttles. Never again!

Everyone was fantastic and professional Thank you very much Brahim

I had to leave early in the morning and there was not a 24 hour shuttle Unless I paid significantly for it

Office was closed when I arrived, was told to come back the next morning, when I did I was told they had cancelled my booking and told me just to hire from another company. Appalling.

Excellent. Was quick picking up the car and when I returned it was also quick. Car like in great condition. Was new, and running perfect. Very clean. This is my second time renting from them.

They should be clearer about the experience. The process is virtual and takes significantly more time than expected - time to the hut, time to wait for a virtual agent, and you have to take your own pictures of the whole car. Also, hidden fees once you rent.

The staff was good

I was unwittingly involved in what appears to be an insurance scam perpetrated by Raj at the Sixt Heathrow Terminal 2 pickup when I picked up the car. The vehicle had extensive damage to the rear and even though I was happy to take it as long as they documented it - Raj refused to do so and threatened to call the police if I took a photo of it with him in the photo as evidence. The damage was NOT listed in the contract. I got around the scam by emailing your office a photo of the damage BEFORE I drove the car away. Raj was acting like a lunatic and I am sure glad that I did what I did - because sure enough your organization blamed ME at the end of the rental for the damage. Anyone else would have not noticed when they picked up the car and would have been screwed. Its also a good footnote to mention that the vehicle was parked about 1 inch away from the metal barrier, which meant that it would have been impossible to see the damage - I believe this was done on purpose to hide the damage from a renter. I could not get the manager Emilio from Terminal 5 on the phone to discuss this matter, so I remain pretty disgusted by the whole event. Raj is an angry liability and he does your organization no favors. Given this - this is the last time I will be renting from you, it is just too much trouble after a long flight. It took 2 hours from start to finish and Raj made a number of threats and incorrect statements which I am happy to share with you if you are interested.

It was terrible. We were not able to pick up the car because they closed before our pickup time. Why did Kayak book our reservation when the pickup time I specified was AFTER their closing time?

The didn’t accept to take the car and i stay another 5 hours in the airport to rent the car from another company and i send the email from first day is 16th of January tell now i dont have any answers Please kindly to confirm with them to refund my full amount Thanks

Super easy transaction at a great price.

The employee who assisted us was extremely helpful, and friendly. 10/10

Great

Windscreen washer had been filled with water and remained frozen for my entire visit

Didn't have any problems with the hire and the staff were very friendly and accommodating.

Excellent customer service. Jan was very helpful and friendly. Seems like a great culture and team at this branch