Ford car rentals in London

Took 45mins to get out the garage. Very little customer service from the dudes working there, seemed to want to quickly get rid of you and didn't read the booking. Super odd rental experience.

Hello there, the car they give it to me was having a sound under the hood. They told me this is the fan of AC don’t worry, the wheels rim of the car has a cover they tighted with zip-ties one of this rim get off many times so I took the rim cover out of the rim, they told me I hit the car rim but I didn’t, they charged me a $100 for nothing Thanks

it is easy, fast. the service is good. good location near airport

Super easy pick up and drop off. Very friendly staff. Difficult to find the office and if someone is dropping you off be aware that the Regus carpark is not free and has cameras as you go in.

The car was dirty on the inside and outside. Other than that the car was new and was in good condition. One of the main complaints I saw online with Greenmotion is that they were rude to customers, my experience was diferent, everybody was nice and respectful to us.

The staff at Green Motion were kind and helpful when I had to ask for a way to get the car outside of business hours. I recommend this company!

Office was closed when I arrived, was told to come back the next morning, when I did I was told they had cancelled my booking and told me just to hire from another company. Appalling.

Excellent. Was quick picking up the car and when I returned it was also quick. Car like in great condition. Was new, and running perfect. Very clean. This is my second time renting from them.

They should be clearer about the experience. The process is virtual and takes significantly more time than expected - time to the hut, time to wait for a virtual agent, and you have to take your own pictures of the whole car. Also, hidden fees once you rent.

Place is a scam. Showed up an hour late for car rental, all small cars were taken so made us pay an additional 100euros to use a larger car and charged us for all upgrade insurance options in order to use it. Buyer beware if you don’t have an international drivers license they will overcharge you to compensate for this.

Car was good. But it took more then 2 hours to get it! Staff tried and tried to sell me the ensurece, they told that everything was ok, but then all started again. When I became very angry the renting started to go on.

There was no car, they said not confirmed, and I’m charged it’s fraud

When I returned the car hire early I got no refund bandits

Dealt with Denny and Gareth at pick up and drop off Both were extremely helpful and would give the 10/10 for customer service and assistance thank you

Scam. Arrived 'too late' to collect my car – despite having paid in full for the reservation in advance – so my car had been 'given away' and (shock!) the only available car was a luxury BMW, meaning I had to pay a further £250 or be stuck without a car. Shameful practice.

The staff was good

I was unwittingly involved in what appears to be an insurance scam perpetrated by Raj at the Sixt Heathrow Terminal 2 pickup when I picked up the car. The vehicle had extensive damage to the rear and even though I was happy to take it as long as they documented it - Raj refused to do so and threatened to call the police if I took a photo of it with him in the photo as evidence. The damage was NOT listed in the contract. I got around the scam by emailing your office a photo of the damage BEFORE I drove the car away. Raj was acting like a lunatic and I am sure glad that I did what I did - because sure enough your organization blamed ME at the end of the rental for the damage. Anyone else would have not noticed when they picked up the car and would have been screwed. Its also a good footnote to mention that the vehicle was parked about 1 inch away from the metal barrier, which meant that it would have been impossible to see the damage - I believe this was done on purpose to hide the damage from a renter. I could not get the manager Emilio from Terminal 5 on the phone to discuss this matter, so I remain pretty disgusted by the whole event. Raj is an angry liability and he does your organization no favors. Given this - this is the last time I will be renting from you, it is just too much trouble after a long flight. It took 2 hours from start to finish and Raj made a number of threats and incorrect statements which I am happy to share with you if you are interested.

It was terrible. We were not able to pick up the car because they closed before our pickup time. Why did Kayak book our reservation when the pickup time I specified was AFTER their closing time?

Great

Windscreen washer had been filled with water and remained frozen for my entire visit

Didn't have any problems with the hire and the staff were very friendly and accommodating.