Toyota car rentals in White Plains

good cstemer service exlent experience

Straight forward and easy process, although I feel extension's should cost relatively the same as the reserved days (imo,) other than that no issues!

Responsiveness

Ordered a Tesla model Y, but got a car that was smaller, no autopilot, half hp, no supercharging

Car had damage and maintenance issues

Quick check-in to an upgraded vehicle, and goodservice overall.

The staff was very friendly and helpful. I made the reservation for a manual vehicle and called to change to automatic with no issues and then needed to extend the reservation, again with no issues. Very pleasant. Would highly recommend

I like Ace a lot. Good value, good cars. Ive used Ace a bunch in Miami. One of the managers, not particularly nice. On a day when flights were cancelled and a lot of cars in demand, Ace accepted a reservation it could not honor, offering a Camry instead of a Durango for the same price- no discount. I needed a car for 5 passengers, so I passed. Later seeing how difficult it was to get a car, i went back with and was then told there was A 3 DAY MINIMUM WHEN i NEEDED THE CAR FOR JUST 2 DAYS. So it goes. Ended up with a Yukon from Alamo for $30 more.

The whole car rental experience at Ace in Minneapolis was so efficient and even enjoyable!! Every single staff member we interacted with was exceptionally nice. And the car was great, It was an excellent experience all around.

Quick and easy

Used my own EZpass transponder and still got charged for tolls by Budget

Car smelled of smoke, car was dirty when issued.. did not fix. Budget staff automatically applied every fine to us, we had to negotiate and lead them through the fact/logic process of the actual qualifiers for the fees to be dismissed. Several of the staff were not happy to service. The gentleman who checked us in on return did help us fight to remove unfounded automatically applied fees (hundreds of dollars). I wish Budget staff all the best!

it was busy, but the man at the counter was super nice and helpful.

Great staff. Quick and easy. Changed car 2 times with no problem. Great

Signed up for/ reserved a car size (economy I believe) that they were out of upon arrival. I reserved this car about a month ago. Got a larger car, that I did not need for no extra charge. Problem with this was that the gas mileage was not that good, thus having me pay more money at the gas pump, which we all know is not great these days. Upon return, outside attendant checked me in, said I would get a receipt to my email, but it never came. While in the airport, I went back to the counter a while later, only to listen to the Avis female attendant dropping the “F bomb” to other attendants about something, and I then told her that I had not received a receipt of return. She called the outside attendant and he had not closed my account as he said he would. This ended up causing me to pay more than I should have since I returned the car much earlier than what it was timed out for. Very poor customer service I would say. I would be glad to hear from you thru my email here.