Audi car rentals in Seville

When I returned the car hire early I got no refund bandits

Dealt with Denny and Gareth at pick up and drop off Both were extremely helpful and would give the 10/10 for customer service and assistance thank you

Scam. Arrived 'too late' to collect my car – despite having paid in full for the reservation in advance – so my car had been 'given away' and (shock!) the only available car was a luxury BMW, meaning I had to pay a further £250 or be stuck without a car. Shameful practice.

Helpful staff. Everything was fine

Muy buena atención, confiables

Recordgo is much better enterprise didn’t even let us rent the car and I’m assuming it’s because of our appearance.

The agency not in the airport, we had to wait for a shuttle like more than 20min. Then we they would not allow my driver to pick up the car. The lady at customer service is snubby. I wasted 180Euro for nothing. Not recommended.

When I picked up the car, I was told that office will be open until 11pm for drop off. When I dropped off my car around 10.45pm, I was told that no extra charges will be added since car is undamaged and fuel tank is full. But later when I reviewed the invoice and my credit card, I was charged extra €40 without my consent and knowledge for “After hours drop off fee”. I clearly didn’t do any after hour drop off so felt like a scam pulled by this company!

The rent did not happen. The pick up location was wrong ( not my mistake)

Quick pickup and nice clean car, location was a bit far out of the city. Drop off in Granada was not at indicated location of office and had to drop at nearby carpark. Instructions were clear though.

Fast and expert customer service at Faro airport. Good and clean car.

I bought insurance but the counter person said the car was not insured so just to be safe I paid for insurance. $100 wasted. Horrible Experience.

Went I picked up the car I was told I was putting a deposit down on car and it would be return to me when I return the car in good condition. When I returned the car the guy at drop told me that it was a nonrefundable fee. The fees were $469 more then I was told about. This is ridiculous amount of money and way over what I was told I was gonna be paying which was $104. I am very upset and expected that this ridiculous charge should be dropped.

The dealer refused to give us a car that was available.

Great service! Awesome car! Easy process!

The pick-up process was very good. The vehicle as excellent, but could have been a little cleaner (especially outside).

Hertz Barcelona airport where we dropped off was, unfortunately, the worst rental drop-off experience we've ever had. We had a tire puncture and it destroyed a day of our rental trying to get someone in English to respond and fix it. We were told to bring it to the airport to exchange it because the technician said the tire couldn't be guaranteed not to leak and would be unsafe. We drove it right back and the attendant told us we needed to go into the airport to talk about an exchange. In the meantime, they charged 200 euros for the tire plus ADMIN CHARGE plus LOSS OF USE fee (not a fair price, but understandable as we had declined insurance) and then CHARGED 200 EUROS MORE for a "cleaning fee" because we had a couple of empty bottles and some crumbs in the car which NO ONE TOLD ME TO CLEAN (especially as, at the time, we thought we might be returning to that same car. It was very upsetting and no one at the desk cared. We had to pitch a fit to talk to the manager, who let us return to the car to clean it (a 2 minute operation of throwing empty bottle into the trash and shaking out the floor mats. I told the attendant in no uncertain terms that the courteous thing would have been to say "unless you take these bottles, etc. out, I will have to charge you." SO dishonest--I felt like they simply thought they could take advantage of an American whose Spanish isn't great. It ruined a lot of the day sitting in the airport office waiting for them to properly handle. In the end, I told them simply to refund me rather than getting me a new car because I preferred metro to seeing how they would take advantage of me the next time I returned a replacement car. I'm still waiting for the refund on the used portion of the rental. The Barcelona Hertz office gives the company (which I have otherwise found to be the TOP-rated rental in the US for service) a bad name!