Toyota car rentals in Murfreesboro

The office was close to the main train station and easy to find with only a few minutes walk. Pick up was great, the guys spoke English very well compared to my mediocre German, they even brought the car to the front of the office. The car was nice and clean with built in GPS which was awesome for what we were planning to do. The problem arose when we tried to return the car after hours. We were not told were to return the car to, so we read the note on door telling us to drop it at the gas station on the corner. The gas station guy said we couldn't leave the car and to put it in the garage...except he didn't specify which garage. We went to closest garage and finally found the drop area but had no idea where to drop the keys. Luckily the garage attendant helped otherwise we would have taken the keys with us and had to return to the office the next day. It would have been nice to have more instructions when we picked up. In there defense, they were dealing with an entitled 22 yr old who was throwing a fit because she couldn't rent a luxury vehicle and drive it one way to Munich that day, so they were distracted.

It was really frustrating that my 25 year old daughter, who lives in my home (easily verifiable, with a look at both of our drivers licenses), couldn't be added as a driver because she chooses not to have a credit card. She probably has a larger savings account than I do, and zero credit card debt, but somehow I was a safer risk than she is. Your staff was fine, the car was fine, picking up and dropping off was fine. What wasn't fine was driving tired because I couldn't add a second driver because she "only" has a debit card.

Car class reserved not available. Agent was incredibly rude.

Till now didn't get my invoice,

The pick up was fast, and the drop off was easy. The car was clean, and comfortable. The only little thing is that we didn’t have winter tires in end October and we had snow on our way. Otherwise, everything was perfect.

Helpful, efficient staff

Would have been nice to know they don’t accept my credit card for the security deposits

Charged an extra day we did not book or use and a drop off fee that was not included in the contract. Extremely dishonest marketing.

I already refilled the fuel full but charged me refilled charge and service charge again, it’s considered double charged.

The overall experience was very good

Ordered a Tesla model Y, but got a car that was smaller, no autopilot, half hp, no supercharging

Car had damage and maintenance issues

No issues

Everything was top notch, other than the vehicle could of been clean. Windshield had bugs all over it and looked like someone poured something out the window that splattered all down the side... lady at front desk was extremely nice and helpful.

Friendly staff, didn’t go hard on the insurance upsell. Good quality car for my trip.

I didn’t get a car because Payless ran out of them, and told all customers in line that it will be at least 6 hour wait. The manager said this applied to everyone, regardless if you had a reservation or not.

Excellent value for a money. Great service

good cstemer service exlent experience

Horrible. The car was old and dingy with 100k miles. It was a Toyota Yaris that could barely make it up the hilly island of St Kitts. I arrived on Thursday to pick up my car at the airport only to be told it was a holiday on the island and they were closed, so I had to take a taxi to my hotel. I reached out to the local Thrifty the next morning only to be told they never got my rental even though I provided them my rental agreement confirmation. Then it took forever to rent the crappy car which now impacted ny first 2 days on the island. The rental office staff was very unresponsive, lacking any caring to my situation. Overall horrible experience and will never rent from Thrifty anywhere in the world.

Stood in line for 1.5 hours to pick up the car. Car was dirty and dented, and they made it a bit of a hassle to get the dents registered (glad I did, because it was the first thing they started writing up when I returned it).

Good 100