Ford car rentals in Dallas

Hello there, the car they give it to me was having a sound under the hood. They told me this is the fan of AC don’t worry, the wheels rim of the car has a cover they tighted with zip-ties one of this rim get off many times so I took the rim cover out of the rim, they told me I hit the car rim but I didn’t, they charged me a $100 for nothing Thanks

it is easy, fast. the service is good. good location near airport

Rental had a flight tire so was not able to pick it up

I didn’t get a car because Payless ran out of them, and told all customers in line that it will be at least 6 hour wait. The manager said this applied to everyone, regardless if you had a reservation or not.

Excellent value for a money. Great service

good cstemer service exlent experience

The price was good, the care came out of an accident and not been fixed, if I had time available in my hand I wouldn’t take it. But in general I been satisfied for the purpose which I needed it for. Mark was not flexible or friendly.

Very bad experience I have to wait for over 2 hours just to pick up the car then I was told I only have 150 miles anything over that I would be charged extra first and last time renting a car at this place

I arrived at the airport and was on hold for 45 min calling to get a shuttle, when the shuttle picked us up and I went inside I saw a empty counter, with a line of 3 people waiting.. while I could see in the back room 3 men having lunch.. not even caring there is a line.. or answering the phone.. when one finally did come out, he was extremely slow.. and then they all teamed up together in front of all of the different customers saying how important it was that we had to upgrade to they toll pass in order to get to the F1 race.. it will ave us so much time instead of waiting in the cash only line on the way to COTA, and we all did, except the fastest route from the office to COTA did not go on the toll road, which im sure they knew. either way non of this is worth complaining about.. except when I saw the car... what a junker! I mean straight from a DEMO DERBY! im going to a race filled with high end cars, and no issues this was all they had, but the quality.. just shocking! major damage on the car, it had clearly been in multiple accidents, and then they walk around to write down if they see any damage. "you're going to need a bigger pad" . anyway before they give me the keys they want to know when I fly out.. well that wasn't good enough they needed a Flight number and confirmation so I gave him my return ticket which he spent 20 min entering.. and I told him id be drooping off the car very early that morning before my 6am flight.. no problem only to arrive that morning and they are closed, with no drop off box anywhere to be found. and no shuttle to take us to the airport. super disorganized. last time I use NOT SO EASIRENT.

The upgraded car was nice But nobody delivered the car - we have to find out it among other cars in a very big parking Also nobody explained who it works We have to find out by ourselves

they cancelled my booking as I m a danish resident

The car was very good and the employee very helpful, but they did not accept my debit card in full terms. Because of that i had to add a very expensive insurance which was annoying.

They tried to rip me off so I ended up not renting a vehicle from them. I used enterprise instead.

The attendants were so kind and helped me get another car bc the one they had for me was bright blue and would look unprofessional for me to drive to my meeting.

The car had a lot of damage, and when we dropped it off we were blamed for damage that was already on the car. Luckily I had taken pictures before I drove off the lot as well as I took screen shots of the damage from the app. I had to send in the pictures of the damage and the screenshot of the already reported damage so we weren’t charged for it.

Staff was excellent and was very accommodating as my flight was delayed and they stayed until I arrived.

Excellent. I will use them again.

I had to use another rental agency because that one was closed

it was good. easy pick up and drop off

They changed my drop off time without informing me and charged me for it. Then they also upgraded my car even though I specifically wanted the cheapest rental! The additional taxes are just crazy. I thought I was renting a car for $145 but the total bill ended up $290 even after declining coverage.

The car was new and clean. Drop off was simple. The guy serving when we picked up.was very vague and never explained anything. We got charged 86 for toll sensor, without ever being told that it would cost that much or being explained how it worked. We barely went through any tolls (and I easily could have avoided them) had he explained how much they would charge. It felt dishonest.

Horrible doesn’t even begin to describe it!!! Address was totally wrong!! That address didn’t even exist!! Went to 3 different rental places and all were not it…no one had even heard of them. 4th place was it, they were VERY SHADY & wanted personal info we have never been asked for before! That sent up red flags so thank goodness I had paid extra for free cancelation..so I canceled it! Oh…and no airport shuttle from there either!!! We left and had a driver take us over to Budget/Avis at the airport with 24 hour shuttle service!! You should NEVER USE that rental agency!! They are crooked and not to be trusted!!!

The place was closed and the rental still accepted. Please shut this site down so others don’t get duped into thinking they have a reservation at a closed rental location.

Place closes at 4 pm. Arrived around 4:45 and not a soul in sight and no way to pick up keys. No calls no emails. Nothing. Never experienced a car rental place with that narrow of hours.