Rooms Make yourself at home in one of the 20 guestrooms featuring minibars and espresso makers. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Amenities Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area. Property Location A stay at Alma de Flores places you in the heart of Tulum, a 2-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins. This hotel is 3.1 mi (5.1 km) from Playa Paraiso and 4.3 mi (7 km) from Gran Cenote. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Pet deposit: USD 100 per stay Pet fee: USD 10 per pet, per night Crib (infant bed) fee: USD 10.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 This property is managed by a professional host Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Pet maximum weight in kg is 10 Pet maximum weight in lb is 22 Service animals not allowed Only dogs and cats are allowed Maximum number of pets per room 1 General instructions No rollaway/extra beds available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Professional property host/manager