Hero photo

JEN Singapore Orchardgateway by Shangri-La

4-star Hotel with Outdoor pool

4 stars

277 Orchard Road, Singapore

+65 6708 8888
8.5
Very good

based on 4,533 reviews

$198
Rate

per night

About JEN Singapore Orchardgateway by Shangri-La, Singapore

Cleanliness
9.0
Comfort
9.1
Location
9.4
Services
8.8
Staff
8.8
Value for money
7.9

Hotel Jen Orchardgateway Singapore by Shangri-La is situated in the heart of Orchard Road, built in a contemporary-style glass building with rooms designed with luxury and modernism in mind. You can enjoy the view of the city from the rooftop, which offers a panoramic look at the heart of Singapore.

Swim in the infinity pool atop the building, where you can relax in the calming waters all day long. When you're done, you can get a workout at the on-site fitness center or cool down with a specialty cocktail from the on-site bar. If you need any additional services, the front desk is open 24/7 to cater to you at all times.

Each of the 499 rooms at Hotel Jen Orchardgateway Singapore by Shangri-La boasts modern amenities that include a private bathroom, a personal refrigerator, a flat-screen TV, and a huge window view of the city below. You can upgrade your experience to include a superior king room with a city view, which will give you access to a number of VIP facilities.

There is a restaurant on-site known as Makan@Jen, where you can enjoy a free breakfast buffet in the mornings or a sit-down meal for lunch and dinner. If you are looking for more dining options, you can walk just four minutes to Lawry's The Prime Rib, The Curry Culture, or Mitzo.

Hotel Jen Orchardgateway Singapore by Shangri-La is located right atop the Somerset MRT Station, so you can easily use the train to travel to other parts of the city. If you want to walk, you can travel just a few minutes to popular attractions that include The Centrepoint, The Paragon, and Plaza Singapura.


JEN Singapore Orchardgateway by Shangri-La photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


JEN Singapore Orchardgateway by Shangri-La room price & deals

Thu 11/7
Fri 11/8
Double room
bed type unknown
Deluxe room
1 king bed
1 king bed
1 king bed
King room
bed type unknown
1 king bed
bed type unknown
Superior room
2 twin beds
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Window
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Bathroom

  • Shower
  • Additional toilet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Accessibility and suitability

  • Non-smoking rooms available
  • Increased accessibility
  • Multi-lingual staff
  • Accessible by elevator
  • Pets not allowed
  • Upper floors accessible by elevator
  • Designated smoking area

Bedroom

  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Guest accommodation is disinfected between stays
  • Safe

Pool

  • Pool bar
  • Outdoor pool
  • Pool towels
  • Pool with a view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Parking and transportation

  • Free parking

Things to do

  • Bicycle rental

Fitness

  • Fitness center

JEN Singapore Orchardgateway by Shangri-La Reviews

8.5
Very goodBased on 4,533 verified guest reviews

Pros +
  • "Location for shopping, restaurants etc excellent." (in 51 reviews)
  • Breakfast is very good and diverse. (in 150 reviews)
  • Highly recommend Hotel Jen (in 18 reviews)
Cons -
  • material inaccuracies about the room rate. (in 107 reviews)
  • I arrived around 8 pm after a long flight. (in 5 reviews)


JEN Singapore Orchardgateway by Shangri-La room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does JEN Singapore Orchardgateway by Shangri-La compare to other 4 star hotels in Singapore?

    On average, JEN Singapore Orchardgateway by Shangri-La is less than the Singapore average rate for 4 star hotels. The nightly rate at JEN Singapore Orchardgateway by Shangri-La is typically $227, whereas the nightly rate in Singapore is $3 more.

  • How far is JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?

    The drive from Singapore Seletar to JEN Singapore Orchardgateway by Shangri-La will take you about 24min depending on traffic, with a distance of 8.2 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to JEN Singapore Orchardgateway by Shangri-La from Singapore Seletar?

    JEN Singapore Orchardgateway by Shangri-La has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Singapore Seletar to the hotel, but also around Singapore during your stay may be renting a car. Car rentals in Singapore are on average $75/day. If you’re looking for a simple travel option from Singapore Seletar to JEN Singapore Orchardgateway by Shangri-La, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at JEN Singapore Orchardgateway by Shangri-La?

    JEN Singapore Orchardgateway by Shangri-La does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call JEN Singapore Orchardgateway by Shangri-La at +65 6708 8888. Guests staying at JEN Singapore Orchardgateway by Shangri-La are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does JEN Singapore Orchardgateway by Shangri-La have a pool?

    JEN Singapore Orchardgateway by Shangri-La does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is JEN Singapore Orchardgateway by Shangri-La to Singapore city center?

    When staying at JEN Singapore Orchardgateway by Shangri-La there is just 0.6 mi between you and Singapore city center. While making your way to the center of Singapore, you should plan to visit Fort Canning Park, along with all the shops and restaurants.

  • What is the phone number for JEN Singapore Orchardgateway by Shangri-La?

    For assistance from an employee at JEN Singapore Orchardgateway by Shangri-La please call +65 6708 8888.

  • Does JEN Singapore Orchardgateway by Shangri-La have Wi-Fi available?

    Yes, JEN Singapore Orchardgateway by Shangri-La has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at JEN Singapore Orchardgateway by Shangri-La?

    JEN Singapore Orchardgateway by Shangri-La does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

  • What time is check-out for JEN Singapore Orchardgateway by Shangri-La?

    12:00 PM is the check-out time at JEN Singapore Orchardgateway by Shangri-La. Late check-out may be available at the hotel's discretion.

  • How much is a room at JEN Singapore Orchardgateway by Shangri-La?

    $268/night is a good average price right now, and some users have even reported deals that start from only $201/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in JEN Singapore Orchardgateway by Shangri-La?

    The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.

  • What is the distance from JEN Singapore Orchardgateway by Shangri-La, Singapore to Boat Quay?

  • Is Fort Canning Park, Singapore close to JEN Singapore Orchardgateway by Shangri-La?

  • How many operators does momondo search for hotels in Singapore?

  • When did momondo last update prices for hotels in Singapore?

    Prices for hotels in Singapore are refreshed on a daily basis.


Places of interest near JEN Singapore Orchardgateway by Shangri-La

Attractions in Singapore, Singapore curated by momondo

JEN Singapore Orchardgateway by Shangri-La location: 277 Orchard Road, Singapore

Top landmarks

Orchard Road0.5 mi
Fort Canning Park0.7 mi
National Museum of Singapore0.7 mi
Clarke Quay0.8 mi
Sri Veeramakaliamman Temple1.0 mi
Sir Stamford Raffles Statue1.2 mi
Sri Mariamman Temple1.3 mi
Buddha Tooth Relic Temple and Museum1.3 mi

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