Hero photo

Hard Rock Hotel Riviera Maya

4-star Hotel with Private beach

4 stars

Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo

+52 984 875 1100
7.4
Good

based on 382 reviews

$85
Rate

per night

About Hard Rock Hotel Riviera Maya, Puerto Aventuras

Cleanliness
8.0
Comfort
8.1
Location
8.0
Services
7.7
Staff
7.9
Value for money
7.1
Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers 5-star accommodation, plus an all-inclusive meal plan, a private beach and a Jacuzzi. Popular facilities, such as a sauna and an outdoor pool, make for an enjoyable stay in Puerto Aventuras. There are a range of amenities on offer to guests of the resort, such as an express check-in and check-out feature, a beauty centre and meeting facilities. Children will always be entertained as there is an in-house games room and a kids club available. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive features 489 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay. They are also equipped with a shower and a hair dryer. Playa del Carmen Airport is a 40-minute drive from the resort. Guests can also visit Xcaret Archaeological Site.

Hard Rock Hotel Riviera Maya photos


Hard Rock Hotel Riviera Maya room price & deals

Mon 11/11
Tue 11/12
Luxury room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
King room
1 king bed
bed type unknown
bed type unknown
Standard room
1 king bed
bed type unknown
bed type unknown
Double room
bed type unknown
2 double beds
bed type unknown
Deluxe room
bed type unknown
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Internet
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

General

  • Window
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone

Pool and spa

  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Things to do

  • Gift shop
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Night club

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Allergy-free room

Bathroom

  • Hairdryer
  • Private bathroom
  • Spa bath
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Dining table

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Kitchen

  • Wine glasses
  • Kitchenette
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available

Fitness

  • Fitness center
  • Tennis

Workspace

  • Laptop safe

Health and safety

  • Safe

Hard Rock Hotel Riviera Maya Reviews

7.4
GoodBased on 382 verified guest reviews

Pros +
  • Monkey walked us to our room the first day. (in 3 reviews)
  • We met great people with great kids and hung out all day and night. (in 2 reviews)
  • Food variety and all the staff very friendly (in 2 reviews)
Cons -
  • The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
  • Beach chairs always full (in 3 reviews)
  • They give u snorkeling gear for the beach. (in 2 reviews)


Hard Rock Hotel Riviera Maya room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How far is Hard Rock Hotel Riviera Maya from Cozumel?

    Drive distance from Cozumel to Hard Rock Hotel Riviera Maya and vice versa is 18.3 mi and the overall drive time is about 55min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is Hard Rock Hotel Riviera Maya pet-friendly?

    Customers of Hard Rock Hotel Riviera Maya are welcome to bring their dogs with them during their stay.

  • Are there food options at Hard Rock Hotel Riviera Maya?

    Hard Rock Hotel Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hard Rock Hotel Riviera Maya at +52 984 875 1100. Guests staying at Hard Rock Hotel Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Hard Rock Hotel Riviera Maya have a pool?

    Yes. Many momondo users traveling to Puerto Aventuras specifically look for hotels with a pool. Hard Rock Hotel Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Hard Rock Hotel Riviera Maya?

    You can reach the main line at +52 984 875 1100.

  • Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

    Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hard Rock Hotel Riviera Maya?

    There is a fitness center available to Hard Rock Hotel Riviera Maya guests.

  • What time is check-out for Hard Rock Hotel Riviera Maya?

    For Hard Rock Hotel Riviera Maya, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Hard Rock Hotel Riviera Maya?

    $508/night is a good average price right now, and some users have even reported deals that start from only $324/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Hard Rock Hotel Riviera Maya?

    Yes, there is. Reach out to Hard Rock Hotel Riviera Maya, Puerto Aventuras for more details on all available laundry services. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Puerto Aventuras?

  • When did momondo last update prices for hotels in Puerto Aventuras?

    Prices for hotels in Puerto Aventuras are updated daily.


Places of interest near Hard Rock Hotel Riviera Maya

Attractions in Puerto Aventuras, Mexico curated by momondo

Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo

Top landmarks

Oasis Beach0.7 mi
Dolphinaris Park Riviera Maya0.8 mi
Puerto Aventuras Golf Club0.9 mi
CEDAM Museum0.9 mi
Omni Beach1.0 mi
Cenote Azul2.7 mi

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