Hero photo

SureStay Plus Hotel by Best Western Gatlinburg

2-star Hotel with Outdoor pool

2 stars

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

+1 865 325 1516
7.9
Good

based on 2,075 reviews

$51
Rate

per night

About SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg

Cleanliness
8.2
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.4
Value for money
8.3
Located a five-minute walk from Great Smoky Mountains, SureStay Plus Hotel by Best Western Gatlinburg was refurbished recently and provides modern rooms with a private balcony, free wireless internet access and a refrigerator. It also offers an express check-in and check-out feature, a 24-hour business centre and an outdoor pool. The hotel features a 24/7 reception, as well as a lift and laundry facilities. There is also free private parking on site for those with a car. Rooms at SureStay Plus Hotel by Best Western Gatlinburg are well-appointed and include a sofa bed, an alarm clock and a flat-screen TV. They each offer an in-room closet, heating and a desk. There are a range of restaurants and cafés near the hotel, and Pigeon Forge and Sevierville are a brief car ride away. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also only a quick walk away.

SureStay Plus Hotel by Best Western Gatlinburg photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


SureStay Plus Hotel by Best Western Gatlinburg room price & deals

Mon 11/11
Tue 11/12
King room
1 king bed
bed type unknown
1 king bed
Standard room
2 queen beds
2 queen beds
bed type unknown
Double room
2 queen beds
2 queen beds
bed type unknown
Queen room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Hotel Amenities & Facilities

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business center
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business center
  • Wake-up service
  • Key card access
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Outdoor

  • Balcony

Family friendly

  • Complimentary breakfast

Pool

  • Outdoor pool

SureStay Plus Hotel by Best Western Gatlinburg Reviews

7.9
GoodBased on 2,075 verified guest reviews

Pros +
  • "Nice, clean and friendly staff!" (in 202 reviews)
  • Clean friendly staff great location (in 222 reviews)
  • Good location to main Street. (in 20 reviews)
Cons -
  • "Mold, cockroaches, broken lamp, broken desk chair." (in 20 reviews)
  • The room was very dirty. (in 106 reviews)
  • Chair on balcony dirty & broken. (in 49 reviews)


SureStay Plus Hotel by Best Western Gatlinburg room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does SureStay Plus Hotel by Best Western Gatlinburg compare to other 2 star hotels in Gatlinburg?

    SureStay Plus Hotel by Best Western Gatlinburg is $85 cheaper than the average 2 star hotel in Gatlinburg. You can usually find a nightly rate of $60 when staying at SureStay Plus Hotel by Best Western Gatlinburg.

  • How far is SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    If there is no traffic, the 27.0 mi drive between Knoxville McGhee Tyson and SureStay Plus Hotel by Best Western Gatlinburg should only take about 1h 21min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • What is the best way to get to SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    If you intend on renting a car to travel from Knoxville McGhee Tyson to the hotel, you will have peace of mind knowing that SureStay Plus Hotel by Best Western Gatlinburg offers parking on site. Car rentals in the area typically go for $66/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to SureStay Plus Hotel by Best Western Gatlinburg. The nearest airport to the hotel is Knoxville McGhee Tyson.

  • Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

    Customers of SureStay Plus Hotel by Best Western Gatlinburg are welcome to bring their dogs with them during their stay.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    SureStay Plus Hotel by Best Western Gatlinburg does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is SureStay Plus Hotel by Best Western Gatlinburg to Gatlinburg city center?

    SureStay Plus Hotel by Best Western Gatlinburg is just 0.9 mi away from Gatlinburg city center. The closest landmark to the center of Gatlinburg is Ripley's Aquarium of the Smokies, which is very accessible to SureStay Plus Hotel by Best Western Gatlinburg guests.

  • What is the phone number for SureStay Plus Hotel by Best Western Gatlinburg?

    For questions regarding the hotel or your stay at SureStay Plus Hotel by Best Western Gatlinburg, call +1 865 325 1516.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have Wi-Fi available?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has Wi-Fi available to hotel guests.

  • What time is check-out for SureStay Plus Hotel by Best Western Gatlinburg?

    SureStay Plus Hotel by Best Western Gatlinburg check-out time is 11:00 AM. Late check-out may be available upon request at the reception desk.

  • How much is a room at SureStay Plus Hotel by Best Western Gatlinburg?

    The average price for a night at SureStay Plus Hotel by Best Western Gatlinburg found recently is $154 and can go as low as $57/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • What is the distance from SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg to Ober Gatlinburg?

  • Is Ripley's Aquarium of the Smokies, Gatlinburg close to SureStay Plus Hotel by Best Western Gatlinburg?

  • How many operators does momondo search for hotels in Gatlinburg?

  • When did momondo last update prices for hotels in Gatlinburg?

    Prices for hotels in Gatlinburg refresh daily.


Places of interest near SureStay Plus Hotel by Best Western Gatlinburg

Attractions in Gatlinburg, Tennessee curated by momondo

SureStay Plus Hotel by Best Western Gatlinburg location: 218 Ski Mountain Road, Gatlinburg, TN 37738-3125

Top landmarks

Ober Gatlinburg0.2 mi
Ripley's Haunted Adventure0.3 mi
Star Cars Museum0.4 mi
Ripley's Believe It Or Not Museum0.4 mi

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