Moon Palace The Grand Cancun
Rental with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 163 reviews
per night
About Moon Palace The Grand Cancun, Cancún
Moon Palace The Grand Cancun photos
Moon Palace The Grand Cancun room price & deals
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Elevator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Moon Palace The Grand Cancun Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
Moon Palace The Grand Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Moon Palace The Grand Cancun from Cancun?
The drive from Cancun to Moon Palace The Grand Cancun will take you about 14min depending on traffic, with a distance of 4.9 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Moon Palace The Grand Cancun from Cancun?
Moon Palace The Grand Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average $5/day. Another more common option is to just take a taxi or rideshare service from the airport to Moon Palace The Grand Cancun. The nearest airport to the hotel is Cancun.
Are there food options at Moon Palace The Grand Cancun?
Yes, Moon Palace The Grand Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Moon Palace The Grand Cancun is to get room service, which is available to all hotel guests.
Does Moon Palace The Grand Cancun have a pool?
Yes, Moon Palace The Grand Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is Moon Palace The Grand Cancun to Cancún city center?
Getting to Cancún city center should be easy enough, as it is just 12.3 mi away from Moon Palace The Grand Cancun. In Cancún city center you will find Parque Las Palapas, along with many other popular sights and things to do.
What is the phone number for Moon Palace The Grand Cancun?
For questions regarding the hotel or your stay at Moon Palace The Grand Cancun, call +52 998 881 6000.
Does Moon Palace The Grand Cancun have Wi-Fi available?
Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Moon Palace The Grand Cancun?
There is a hotel gym accessible to guests staying at Moon Palace The Grand Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Moon Palace The Grand Cancun?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Moon Palace The Grand Cancun?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Moon Palace The Grand Cancun, Cancún is $893, but you may find great deals as low as $583. You can find rates for your trip in the form above.
Is there laundry service in Moon Palace The Grand Cancun?
The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Cancún?
There are 4,208 operators available for hotels in Cancún as of April 2025.
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Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo