Resorts World Genting - First World Hotel
Okay
(6870)
3 stars
Updating price...
Resorts World Genting - First World Hotel
3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
Okay
6870 reviews
Updating price...
Overview
At First World Hotel Genting rooms, exceptional service and top-notch amenities create a memorable experience for guests. Desire to unwind? Make the most of your visit at First World Hotel Genting rooms with accessible amenities such as daily houseke…Agoda
At First World Hotel Genting rooms, exceptional service and top-notch amenities create a memorable experience for guests. Desire to unwind? Make the most of your visit at First World Hotel Genting rooms with accessible amenities such as daily housekeeping.Accommodations come equipped with all the conveniences required for a restful night's slumber.In certain chosen rooms, a refrigerator is conveniently available for your use.Agoda
Available rates
The neighborhood
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
What's nearby
- Genting Theme Park0.08 mi
- Resorts World Genting0.15 mi
- Genting Arena of Stars0.15 mi
- First World Plaza0.19 mi
Reviews
6.3
Okay
6870 verified ratings
Wonderful
1408
Very good
1072
Good
1164
Okay
1033
Fair
746
Mediocre
570
Poor
877
Guests say
Guests have mixed feelings about this hotel. Many appreciated the location and convenience of amenities, especially when it comes to indoor facilities and the casino. However, the check-in process was heavily criticized for being chaotic and taking an excessively long time. Cleanliness was also a concern, with several guests describing their rooms as dusty, dirty, or having an unpleasant odor. Rooms were noted to be cramped, and additional charges surprised some guests. Overall, while some found value in the price, many were disappointed by the service and room conditions.AI-Generated from customer reviews
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Score by provider
7.2 out of 10
3436 reviews
5.8 out of 10
1549 reviews
7.4 out of 10
9 reviews
4 out of 10
1 review
Pros (+) A bit clean
Cons (-) Not much facility inside the room
Pros (+) Service
Cons (-) Rooms too small
Pros (+) Access to shopping centre and theme park
Cons (-) Was not clean Rude and unattentive staff Confusing set up Lack of amenities Lack of sound proofing loud throughout the night Did not get my moneys worth Better options available in the same area Shower barely worked No air conditioning Bathroom fan wasn't working No fridge
Pros (+) The beds were comfortable
Cons (-) No air con, no TV, no wifi, make your own bed, no toothbrush or basic amenities.
Pros (+) location
Cons (-) view from my room despite of paying extra to get a mountain view
Pros (+) Location
Cons (-) Check in problem
Pros (+) No moody
Cons (-) Room No Tv…bed No Done it for me to stay inside ….just prepared bed sheets and blanket sheets for me to do it myself….if this matter for yours or your family…then how you feeling…so yours understanding my moody
Pros (+) Slow for OTA check in, less staff.
Cons (-) Staff
Pros (+) Location
Cons (-) Heater spoiled hair dryer spoiled safe box spoiled. Staff ignored our request for a spare hair dryer on the 1st night of stay. Said they would fix the hairdryer but never did. I had to sleep with my wet hair, got sick and my holiday was ruined. The staff only sent a spare dryer after my third call on the last night.
Cons (-) Waiting for long time for check-in
Amenities
- Spa and wellness center
- Fitness center
- Restaurant
- Room service
- Coffee shop
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Things to keep in mind
Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.